Statement: The Trustees, Directors, and Staff at Durham City Shopmobility are committed to providing the best possible service to our members. The Health and Safety of our members is one of our top priorities. With this in mind, we would like our members to be aware of the following:
Anyone with a medical condition such as epilepsy, diabetes, and who is subject to seizures or angina attacks, or whose sight is impaired to the extent that they should not drive, should use our attendant-controlled wheelchairs for their own and public safety.
If you have been previously advised not to use an electric wheelchair and/or scooter by your GP, physiotherapist, or occupational therapist—or have been refused such a piece of equipment during an assessment—we strongly advise against using our equipment.
Our standard wheelchairs and scooters have a maximum weight limit of eighteen stone. Specialised equipment is available upon request.
All wheelchairs are fitted with lap belts. Differing professional opinions exist regarding the use of such belts. Our staff will explain these issues to you, and the use of belts will then be at the discretion of individual members.
I acknowledge that I have undergone a basic introduction to the safe use of the equipment and have had the controls explained to me. I have also had a supervised trial run on the equipment.
I accept full responsibility for any wheelchair or scooter in my care while using Durham City Shopmobility services. Specifically, I agree to the following:
At Durham City Shopmobility, we are committed to safeguarding your privacy and the protection of your personal data. All your information, including your card details for deposits, will be stored and processed in full compliance with UK data protection laws. Please read the following deposit terms carefully to understand our practices regarding your personal data and how it will be treated.
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Terms and Conditions of Hire
Please read the following and complete the information sections below by ticking the required boxes to indicate your understanding of our Health and Safety Conditions and our Terms and Conditions of usage.
Our standard wheelchairs and scooters have a maximum weight limit of eighteen stone.
Specialised equipment is available upon request.
By ticking the box, you confirm that you have read, understood, and agree to the Terms and Conditions of Hire set forth by Durham City Shopmobility. You also acknowledge the risks associated with using mobility aids and confirm that you are comfortable with proceeding with the hire.
Terms and Conditions of Deposit and Payment Information
Acknowledgement and Agreement for Deposit Segment
By ticking the box, I acknowledge and agree to the Deposit Terms set forth by Durham City Shopmobility. I understand that if I do not return the equipment within the agreed timeframe, Durham City Shopmobility reserves the right to keep the deposit. In the case of deposits made via card, I give permission for the funds required to cover the cost of the scooter to be taken from my account. I am aware that my card details will be saved securely on the merchant's site until the equipment is returned or until Durham City Shopmobility sees fit to destroy the details in compliance with UK data protection laws.